# How to close a card

{% hint style="info" %}
**All new charges for closed cards will be rejected.**\
Payments made before closing and in the "hold" status will be debited when the payment system sends a request for debiting.
{% endhint %}

## Method #1

Go to the section <mark style="background-color:green;">**Cards**</mark>, select the appropriate card and click on the **"Close card"** button at the top of the work area.

<figure><img src="/files/Itc2fvi2yPOULhP7C2Py" alt=""><figcaption></figcaption></figure>

Confirm the action in the window that opens by clicking **"Close"**.

{% hint style="danger" %} <mark style="color:red;">**Attention!**</mark>**&#x20;This action cannot be undone.**
{% endhint %}

<figure><img src="/files/3GKS4b0opaGIqZ6rq9om" alt=""><figcaption></figcaption></figure>

<mark style="color:green;">**Done!**</mark> The card will switch to the **"Closed"** status within 1 minute.

<figure><img src="/files/8Ual84Lxzpx3BMdPOCpI" alt=""><figcaption></figcaption></figure>

## Method #2

Go to <mark style="background-color:green;">**Cards details**</mark>, by clicking on the number or name of the card you need.

<figure><img src="/files/BFSJtNywLjQd86hvuoxQ" alt=""><figcaption></figcaption></figure>

Tap the red close button to the right of the card.

<figure><img src="https://docs.fbm-pay.com/~gitbook/image?url=https%3A%2F%2F148847026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FX7GJWk04AzccpBE3Xm08%252Fuploads%252FgbCq5bFqAzdWvZi5KVmh%252F%25D0%25A1%25D0%25BD%25D0%25B8%25D0%25BC%25D0%25BE%25D0%25BA%2520%25D1%258D%25D0%25BA%25D1%2580%25D0%25B0%25D0%25BD%25D0%25B0%25202025-01-11%2520%25D0%25B2%252013.34.18.png%3Falt%3Dmedia%26token%3D11e678f6-da8b-4cac-b726-105f0f3bb4eb&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=fc362239&#x26;sv=2" alt=""><figcaption></figcaption></figure>

Confirm the action in the window that opens by clicking on the **"Close"** button.

{% hint style="danger" %} <mark style="color:red;">**Attention!**</mark>**&#x20;This action cannot be undone.**
{% endhint %}

<figure><img src="https://docs.fbm-pay.com/~gitbook/image?url=https%3A%2F%2F148847026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FX7GJWk04AzccpBE3Xm08%252Fuploads%252Fsvncv8h7SJqtdpkC3yOR%252F%25D0%25A1%25D0%25BD%25D0%25B8%25D0%25BC%25D0%25BE%25D0%25BA%2520%25D1%258D%25D0%25BA%25D1%2580%25D0%25B0%25D0%25BD%25D0%25B0%25202025-01-11%2520%25D0%25B2%252013.34.41.png%3Falt%3Dmedia%26token%3Db943822f-f17b-40dc-82f3-d8416079198d&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=e90a203c&#x26;sv=2" alt=""><figcaption></figcaption></figure>

<mark style="color:green;">**Done!**</mark> The card will switch to the **"Closed"** status within 1 minute.

<figure><img src="/files/ND0houBYMRZi0VpMWRDH" alt=""><figcaption></figcaption></figure>


---

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